+ What information do we collect about you?
- By "Personal information" we mean information about you, such as your name and contact detail and about your access to our website.
- We collect information about you when you use our contact form, place an order for services, subscribe to our newsletter, enter into a contract with us or send a job application. Website usage information is collected using cookies.
- We do not collect any special categories of personal data(sensitive), such as health, religious or political data.
+ How will we use the information about you?
- The personal information is used to provide news, information, products and other business-related activities in your service and to comply with any legal obligations. In case of job applications we use your information to process your application.
+ What is the legal basis for collecting personal information?
The handling of personal information is in accordance with EU General Data Protection Regulation (GDPR) as stated in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL and applicable national law.
We only collect necessary information to provide you with the services you request from us, to perform according to a contract or prepare for doing so, to pursue legitimate interests or requirements needed according to law. If we don’t get access to your information we may not be able to provide you with our services.
+ Who will receive personal information about you?
We respect your privacy and will only transfer your personal information if needed to provide you with at seamless customer experience or for specific purposes according to law. We will ensure that the security is at the highest possible level.
Depending on the services you want us to provide we may in specific cases transfer your personal data to countries outside the European Union/EEA in order to perform a contract with you. In some cases, you may have to give us consent and you should be aware that the security in such cases may not be the same as in your country of origin. The transfer will be in accordance with the EU General Data Protection Regulation (GDPR).
We use third party suppliers for hosting our systems. At the moment our systems are hosted by Wannafind A/S, Højvangen 4,8660 Skanderborg, CVR 29412006.
+ How long will we keep your personal information?
We only keep your data as long as needed for the purpose of the data collection, e.g. to fulfill the obligations to deliver the services, or that is needed for legal purposes. We will as a general rule, delete data after 5 years, unless there are specific reasons for keeping them for a longer period.
If you are a job applicant we will delete your application and other information you may have provided 3 months after the hiring process has ended.
Personal data in connection with surveys, competitions etc. will be deleted within 1 month after the result has been announced.
+ What are your rights?
You have the following rights regarding your personal data:
• Access to your data
• Have incorrect data corrected
• Have your data deleted
• Withdraw a consent
• Have your data transferred to you in an accessible format.
• Right to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. While such a request is processed we are restricted in the use your personal information.
Please contact us if you want to have access, incorrect data corrected or deleted, withdraw a consent or raise a complaint.
There may be restrictions or limitations to these rights which will be considered in the specific circumstances.
+ What are our security safeguards?
CONOVAH has implemented appropriate technical as well as organisational measures in order to safeguard the processing of your personal data. Our website is e.g. protected by a Secure Socket Layer (SSL) and we have safeguards against loss or theft as well as unauthorised access and undue disclosure of personal data.
If you have any concerns about security, you should contact us.
+ Do we use your information for marketing purposes?
+ How do we handle contact forms and newsletters?
When you write in the contacts form, you will be asked to give normal contact information like, name, email and phone number. We use this information to contact your and for statistics. We will never sell your contact details to any third party. We are not collecting any information about your identity without your consent.
+ What is a cookie?
Cookies are used by almost all websites. In some cases, cookies are the only way of getting a website to work properly.
A cookie is a file that is placed on your computer or other items that makes it possible to recognize your computer and collect information about what pages and functions that is visited by your browser. Cookies does not give access to information about who you are, what your name is, where you live or whether the computer is used by one or more people. It is also not able to spread computer virus or other harmful software.
It is a requirement that the user gives an informed consent when websites store cookies on the it-equipment of a user.
You can read more about cookies and the legal basis here:
+ Cookies for statistics
If you do not accept cookies, there will be no cookies for statistics, but there will be a cookie remembering this choice. If you don’t want www.conovah.com to leave any cookies at all, you will have to turn cookies off in your browser. It will then also not be possible to use any other features that requires that the website remembers your choices.
+ How do I delete cookies?
You can delete unwanted cookies under your browsers internet settings. If you need more guidance, have a look at Erhvervsstyrelsens website.