Conflict management course
Conflicts and conflict resolution are normal parts of our lives whether in our families or in the workplace, but we often don’t realise it because many of these conflicts are resolved without much effort, we feel the tension, but it never escalates beyond what we can resolve. However, sometimes when conflicts and tensions are not resolved they escalate and can create real problems in the workplace. Unresolved conflicts are stressful and can seriously harm the individual and your business. This course ensures that managers and employees can prevent, identify and/or handle conflicts.
COURSE CONTENT
Some of the areas that are usually addressed are:
- What is a conflict
- How and why do conflicts escalate
- Communication during conflict
- Tolls to resolve a conflict
- What to do if you are the manager
- What to do if you are part of the conflict
- Tools to avoid or handle conflicts better in the future
ACTIVITY LEVEL
The attendees are expected to play an active part and the tools will be trained during the course.
NEXT COURSE
The course can be held as a company specific course or as an open course. Please contact us via the contact form for inquiries about this course.
Target group
Aimed at leaders on board or ashore. Can also be made for employees. Courses are normally company-specific and will be targeted at your organisation and challenges. You do not need to have any pre-knowledge or qualifications.
Course duration
2-day course.
LANGUAGE
English or Danish. For other languages please contact us.
PRICE
Please contact us via the contact form for price inquiries.
